YatraGenie — Non providing the service and unethical behaviour

Address:	560037
Website:	yatragenie.com

Hi,

I have booked a ticket from Yatra Genie from Bangalore to Tirupati of 6th Feb'17 for Volvo deluxe services. On the return on 7th Feb'17 they have not provided the Volvo bus and aligned with some local transport provider. However Yatra Genie charged for Volvo. And Local transporter again charged for ticket and person from Yatra genie threaten my in laws to board the bus or they will be left behind. Both are senior citizen that's why I have taken the volvo services however Yatregenie just done the fraud with us. There was so much of inconvenience to senior citizens and harassment to them.

Ticket was booked in the Name of Satish Kalra (61) and Rajkumari Kalra (58) from Yatra genie Marrathali office.

Please take some strict action against them.

Thanks

Regards,
Bhaskar