YatraGenie — Not arranged a cab on time and not at all responded properly. Shows high level of negligence towards passenger.

Address:

Chittoor, Andhra Pradesh

The yatra genie cab has been blocked by me P.Ravindra Prasad (SBI Manager) on today(31-May-2015) at 5:30 PM. I called yatra genie at 4:30 Pm and got a confirmation from their side that the cab will be scheduled and arranged at around 5:30 Pm from Tirupati to Pellakur(near nayudupeta).. But they have not at all responded for my calls/ no driver details shared till 6:30 pm around.. Due to this i've lost a very important meeting/bussiness at Pellakur (near nayudupeta). This shows the high negligence or irresponsible behaviour towards the passengers. If there's no cabs available at the requested time, please frankly tell us that you can't arrange a cab at the requested time, so that we can go for other alternative. Please find the today's Request ID: 58189 for your Reference. This is not the first time, this is the 3rd time they have not arranged a cab on time. It's not worthy if you run this funny business all the times. Please treat this Request as critical and maintain some efficient staff to avoid the mistakes in future.. Can you please esclatte this complaint request to higher management in the Yatra Genie. Thanks, P.Ravindra Prasad