YatraGenie — refund not received | |||
Hi, I have booked a ticket on 14/11/2109, from bangalore to visakhapatnam. So suddenly bus driver has been called and mentioned. My bus has been cancelled due to some reason. So i have requested for a refund amount and driver had mentioned we have emailed your bus ticket to yatragenie support office, they will cancel and refund the amount. Its been 16 days from the cancel date. Till now i havent received the refund amount. Email: [protected]@gmail.com Ticketid: ygt[protected] Was this information helpful? | |||
|
YatraGenie customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
We have booked komitla bus from blr to bza. On the way the bus got brokedown. They didn't even arranged any alternative and also not even paid back. If we have asked them, they told to purchase another ticket and go.. Very very bad service
Reply
I was at the pick up point, i didnt cal me at all, and once if they came to know, there were threatening me, is the way to deal with the customer, i hate this services and i say my friends and and relative not book a bua of yatragenie, bcz those ppl work for there money, which they can get unusaually
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
8%
Complaints
151
Pending
0
Resolved
12
View all 151 YatraGenie reviews & complaints
1 860 425 1234
Komitla Travels, No.21 Ground Floor, Azeema Buliding, T S P Road & New A V Road, Kalasipalyam, Bangalore North, India - 560002
View all YatraGenie contact information