Yeeppe.com — Online shopping fraud

Address:	411017
Website:	YEEPPE.COM

Dear sir
On 08.12.2016 i have received a call from yeeppe.com executive he told me due to promotion offer we are selling iphone 6+ at 12195 rs. After confirming we placed a order for above said item trough online payment from my icici credit card.
While placing order first transaction showed me as declined, so i made other transaction. Like this 2 transaction were maid from my creditcard & the amount was charged twice 12195+12195=24390.
After placing order their speaking tone changed they told that the product was out of stock. So we cancelled the order and told the executive to refund the amount. As shown on their website their refund policy is of 2 days. But they told me that it will take 21 days to refund 1st transaction and after that 2 to 3 days 2nd transaction will be processed.
But they didnt refund after one month also
At the same time we have given complaint against them to pune commissioner office and also informed icici bank about the cheating done with us
Last week on 16th march after calling from police officer from cyber cell pune they refunded my first transaction of 12195.
And told that within next 2 days ther will refund remaining amount.
After one week of placing order they have send us a music system which cost will not more than 1500. We told them we dont want but they said it is complementry gift as we have not obeyed our commitment.
Now they have not yet refunded my 12195 rs.