[Resolved]  Yepme.com — Payment not received

Address:Vizianagaram, Andhra Pradesh

Its quite disgusting to say about the matter of payment being not settled yet.
I booked watch (1+1 offer) order no. 13186180 on 23 / 04 / 2015 which costs to inr 598 and received a magazine (As shown in image) after 10 days through india post instead of watches. So i filed a complaint which made me to send back the wrong product (Magazine) to return address. So i sent well in advance and found that after 5 - 7 days a same magazine was received back to my destination (Dtdc courier) where i booked for returning. I came to know about this when courier person told about it. After knowing this i talked to customer care executive and explained about it, executive told not to return back the magazine and the amount will be settled in 10 - 14 days so i didnt bother to collect magazine from courier centre as it was far from my destination. As it was cash on delivery i provided all bank details to receive amount. But i found neither inr 598 for watches nor courier charges (Inr 80 in the form of store credits in my yepme account) which were borne by me were not settled. For every 14 days i used to call they keep on saying sorry for delay it will be settled in 10 - 14 days. Already wasted nearly inr 100 towards call for yepme customer care for 7 - 8 calls so far. In this way the month of july also passed but amount was not yet reflected back into my account.
So i think this is the right platform to get all of my amount back
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Nov 10, 2020
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
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Comments

Dear Naveen,

We sincerely regret for the inconvenience caused to you!

We would like to assure you that your concern will be resolved soon as we have already escalated your case to the respective team for deeply evaluation .Hope you shall bear with us in the interim.

For any queries you may call us at[protected].

Always there in need!

Regards
Yepme Team.
Dear Naveen,

Greetings from Yepme !

We sincerely regret for the inconvenience caused to you!

This is in reference to your complaint for order id 13186180.

We would like to inform you that you refund has been approved from our end and it is with the bank for processing .We assure you that soon refund will be transferred into your account .Hope you shall bear with us in the interim.

For any further query please feel free to call us at[protected].

Always there in need!

Regards

Yepme Team
Dear Customer,

Greetings from yepme!

This is in regards to your refund for order id[protected].


We would like to inform you that your refund was processed from our end 17th of August, and we hope that you would have received the same till now.
In case still you have no received the same, then kindly contact with your bank or else share the bank statement of 2months i.e From 1st of August to till date in PDF format so that we can escalate the same to our respective department.

In case of any further need, kindly contact us at-[protected].

Regards
Yepme Team

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