[Resolved] Yepme.com — Refund not made yet | |||||
My order I'd is 3216421 and I placed this order on sep8, 2016 after having my salary. Got my order in sep 11 but had to refund due tk.size issues .they collected my stuff by sep 15 and by sep 18 I got a msg that the products were going for a check By sel28 I got a mail that my refund has been initiated.it's Oct 24 today and my money has not been credited to my account.on asking the customer care multiple times(in my case 10-15 times) they speak the same [censored]... Your money will be refunded between 5-7 working days. It has been seriously 40 days I am hearing the same mugged up line.NEVER SHOP FROM YEPME THEY HAVE A HABBIT TO LITERALLY STEAL YOUR HARD EARNED MONEY.#I WILL NEVER SHOP FOR ANY YEPME STUFF NEITHER FROM THE YEPME'S OWN SITE NOR FROM ANY 3RD PARTY SITE LIKE FLIPKART AND JABONG.AMETEUR SITES HAVE BETTER REFUND PROCESS THAN.YOU YEPME Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number 32164201. We regret to inform you that due to some technical issue with payment gateway we are unable to process the refund in the same account. Therefore, we request you to share your different bank account details so that we can process the refund or else you can also get the refund in form of Yepme coupon code. Kindly confirm us you would like to have refund in the bank account or in form of coupon code. 1) Account holder Name: 2) Account number: 3) Bank Name: 4) Branch Name: 5) IFSC CODE: 6) Account Type: Current/Saving In case of any further assistance and feedback, you can write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
2 Comments | |||||
Comments
I am booking shoes on yepme after long time the product can't be delivered to me then after receive me massege your order has been cancelled but I don't have refund my points...
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Complaint about for my money refund that they are not giving from the last month and they are tolerating with excuses. I ordered some tshirts and cancelled the product at that time bt i made payments through debit card now the problem is they are not giving my money back what should i do now..
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