Yes Bank Complaints & Reviews

Hi,

I was not able to maintain average minimum balance suggested by yes bank. Due to this, the balance of my saving bank account is running in negative. I tried emailing them to close the account but they said it was not possible. I visited the home branch but the bank manager refused to clear the negative balance and close the account. However, as per the recent rbi directive, the saving bank account cannot run into negative.

Requesting help.

Dear sir
I was applying in many bank for personal loan,
So i got a call from a person saying his from yes bank and he can help it out for any loan amount but he will charge 5% i was so desperate for money so i said ok
He said your paper work is all done you just have to pay 5000 and rest will do it
I trusted him and gave him the money

Now his phone is not reachable please help me out if you find him that will be good i have his number and recording he might me cheating so many people
Please take action

My number [protected]

This is the worst bank that i have ever come across. Even government banks are much better than this one.

I applied for a salary account through my company in march 2018 and after submitting complete documents, it took them 1 month to process and create the account. This too after my regular follow up.

While applying for a salary account, i also applied for a credit card. Till date i have not received the same and whenever i follow up, they say that there is a verification pending that is why the card is not processed and they shall do the same very soon.

Sick and tired of my follow up, i cancelled my request and have requested my company to shift my salary account as well.

# customer service, their executives have no proper explanations for delay, i fail to understand what kind of a bank is this.

In my opinion, avoid any kind of dealings with this bank. They will make you cry for every small thing.

I want to sue them for the kind of inconvenience they have caused.

Hi, I have had a very bad experience Banking from Yes Bank. Firstly for a balance amount of Rs 10, the interest charge of Rs 600 has been done. Though the auto debit was not enabled from Saving account, still there has been continous debit charges of Rs 300 has been done. Now the outstanding bill of Rs 5600 has been charged only for not paying Rs 10. In spite of this, the regional officer from Delhi, had accepted to wav off the interest charges & pay Rs3750. I agreed to this & had done a payment of Rs 3750. Its been couple of month now & still I am getting everyday irritation calls from the customer care to pay the remaining amount. The CSR are so arrogant & undisciplined . Neither they respond to your queries nor resolve the issue. A big NO to YES Bank.

Hi,
I am writing here because no reply from [protected]@yesbank.in.
See this is the sms you sent me that day

Inr 8, 980.00 has been spent on your yes bank credit card ending with 8008 at flipkart internet priv on 05/05/2018 at 21:28:49 ist. Avl bal inr 28, 951.03

I am not having mental issues to raise this concern on the transaction because your customer care kept telling there was no transactions like i am some mental patient. The purchase nor the refund is showing in my statement.
I complaint number is yes bank complaint number : [protected]

Flipkart says they have refunded my amount. Flipkart is now asking me to escalate this complaint to you (Yesbank) please investigate

Email from filpkart :

Flipkart order id: od[protected].
We’d like to confirm that the seller had refunded for rs 8980 to your yes bank credit card on 05 may 18 under the reference number: 5255359296936380904022. This amount should have been credited by now.
Refund update: seller has refunded rs.8980 to your bank account on 05/05/2018 and it will be credited by 09/05/2018.in case of any delay, please check with your bank using refund reference number 5255359296936380904022.

It will be credited to your within 09/05/2018, as per standard banking procedures.
Below are the details to confirm that the refund has been successful:

Refund date and time:05 may 18, 09:39 pm
Bank transaction id:5255359296936380904022
Authorisation code:t08767
Payment mode:credit card

Thank
Debbie

I want my salary account to be closed, it has been long time since i quit my first company and you people are still charging me negative balance of total inr 5000.
You people promised me it was a zero balance account and charging me now. According to rbi rules, no banks can charge negative balance for salary account. I want my account to be closed as soon as possible.

Its shameful to disclose customers account details including balance and details of yes bank customers by bank staff

Its happened recently at somajiguda branch of hyderabad, telangana

Mr. Chandra reddy (Ph-[protected]),
Mr. Duvvuri sagar (Ph-[protected])
Srikanth chennupati (Ph - [protected])

Above officers of bank misused their powers to provide customers account details and confidential data to mr. Swarnendu ghosh (Md of lucisco gentium pvt ltd) and mr. Kota lakshmi narayana (Accountant)

Recently they made illegal operations with secret agreement between them to make unlawful activities also

Please take proper action against them, otherwise same will be given to legal and media to protect bank and customers

I have been the account holder of yes bank for the last almost 2 years but this is the first time when i came across such pathetic condition.
I had a cms cheque which i submitted into yes bank exhibition road branch, patna (Bihar) on 19-may-2018 for transferring the cheque amount into my yes bank account after waiting till 6 days eventually i had to be present phisically to the branch and i approached to mr chandan as conversation with him he assured me that the cheque amount will be transferred by today (24-may-2018) itself evening but still the condition is remain the same. Please help me

M avinash bhatia from gurgaon. Last month ur excutive come my shop and collect current says to me paper and edc mechine paper. Ur excutive mr. Jai parkash. Say 2 me edc mechine amex card and international card service active. But this service not active. My customer return and left the goods. Total lose my.
M visit the branch meet to bm mr. Hemant he says lose mostly complity bank. He says our boss go dubai in conference he just come and meet to me,. But no solve my problem
Ur bm and excutive take action
My branch yes bank gf floor&mezzanine flr shop no04 plot no a1 ss plaza sec47 gurgaon
Thanks avinash

I am doing business with your bank for more than 3 years and I am having a CC A/C in your bank (SURAT BRANCH) with the A/C no. ***********1165 and during this past time, I didn’t have any complaint or problem with the services that you provide and how your employee provide them but I am very sorry to inform you that, in the past 6 months when asked to reduce the rate of interest but the percent which I expect was not available or we can say we were not able to come to a mutual decision so I decided to transfer my bank ac to another bank . Which was not in favour of the bank so the officer in Finance Department in your Surat Branch Named Mehul Lakkar, started imposing unnecessary charges in name of facility charges amounted to ***** Rs with GST on 30th January.

When we asked for the reason no specific reason was provided and we were told that due to some mistake the amount was deducted and will be revised very soon . And till march no action was taken to revise the amount . Now when we were finally closing the A/C before the renewal date the bank levied the renewal fees amounted to 29500 Rs before the due date as well as without the approval from the company which we think is not legal .

And when we asked why they have done the officer whome we mentioned earlier i.e. Mehul Lakkad started misbehaving with us, and said if you will continue with our bank than n than oly all the charges will be revised otherwise don’t think about the money . And when told that we will be complaniong against you than he told do what ever you want nothing will afeect me …. He was just sounding like the road side people who are illiterate.. we think he is quiet educated but he doesn’t have manners to deal with the customer .

The manger at the Finance Department named Mr. PARESH, he also didn’t helped us so we have decided to get help from the H/o of the bank first because the bank hold a good reputation in the market, and coz of the few people the bank should not spoil its reputation .

So here we are, we are expecting a help from you .. So please take the necessary action against your employee .. And please revise all the unnecessary charges that have been leavied . Please do the needful as soon as possible. All the necessary documents are sent with it, kindly take a note of it .

Hell sir/ madam
My account :- [protected]
Branch:- kandivali (E)

Chq deposit branch :-mira road (E)
Chq no:- "012255" amt rs:- 1660/-, yes bank malad branch,
I deposit in mira road yes bank atm date :- 28/04/2018. Till date 21/05/2018.. Not clear in account not any call response not any inquiry.
Pls search my chq and credit my account...

Dear team,
Kindly look into the issue on priority
The courier person is not delivery the courier in time and if address is wrong they should delivered to branch but they are not giving back to branch once i called they told they will delivered to the branch but still they did not delivered and we have sent the courier on 2 may 2018. Our customer are facing problem kindly check and ask them to return on time and delivered on time if address is wrong asked them to return back to branch as soon as possible but the 2 courier we want urgently as customer is very irate
Pod details f[protected] and f[protected]

Dear team,
I have a personal loan account with this bank my personal loan account number is spl[protected] in the name of anil singh rana. I wanted my personal loan statement but the bank (Yes bank ltd rishīkesh uttarakhand 249201) is not giving me and they are telling me they have no power to give a statement, so that i have a called in customer care and they telling me the charge of statement is ₹ 885 but other bank does not take charge of this...
I felt very bad to hear yes bank charges, while others bank do not take...

So i hereby request to please give me my bank statement my email id which is given below

My email id: [protected]@gmail.com
My personal loan account number: sbl[protected]

I had requested online for opening account in yes bank and submitted all the required documents to bank executive (Manikant kumar) along with check of 10500 on (7th april). I was informed that it will be opened within 7 days. I followed up after 7 days i didn't get any response & eventually i told them that i don't need account anymore and conveyed the same to yes bank multiple times.

After one month, on 13th may i receive message stating your account has been activated and welcome kit will be delivered within 8 days. Further, after two days i receive email and message of account getting debited.

I have been receiving call multiple times from yes bank and i have been conveying the same thing again and again, i really don't trust this bank anymore and i want to lodge complain against yes bank regarding this issue.

Thank you
Ashutosh

Dear sir,
I have an current account in your nehru place branch a/c. [protected]. I had gone today to deposit cash in your cash deposit machine when i entered into the counter someone else too was depositing cash i stood against cheque deposit counter. After sometime gaurd who was not their to be seen any where before this came and rudely told me to get out of the atm. As i was counting the cash i was carrying and it was difficult for me stop counting and carry the cash outside as it is dark outside so i said there are two machines inside the counter so i can use the other machine to get my mini statement but this gaurd was to inhumane to consider anything meanwhile a bank staff which was still inside mr. Kabir mathur come out and continued with the gaurd and told me that he will get my account closed on monday and i will get a letter of account closure on monday. I did not expect such behaviour from the gaurd and bank staff so this made me rude too i had not done anything wrong to get such treatment there was nowhere written that two people cannot be inside atm which has two atms there is cctv evidence to prove that one counter was free and i was counting cash. Such staff and gaurd could be involved in snatching of cash from customers as they know that shop keepers come to deposit cash in cash deposit machines at night and if any snatching happens from me or some other customer they should be held responsible for such snatching as they might be doing such things on purpose as i have been depositing cash in this atm for so long and i have not seen if one person is deposting cash other people are asked to get out of the branch could be verified with cctv recordings and if not so there should not be two machines because one person cannot use two machines at same time. All this looks mischivous to me such staff should be investigated.
It would be better to write only one person allowed inside than to be blunt with some person. We indians don't even ask the beggers to get out and only politely ask them to leave otherwise if such rude people had increased there would be no humanity left i would have been harsh and rude to your staff who had come to open my account and had opened account on several requests of your staff as i already had two accounts at that time. I hold five accounts in this branch and you can verify i hardly use any other four accounts (One transaction in six months) from transactions and i don't even need them but opened these accounts just on requests from your staff because i had not behaved with them as your staff did with me. If your account holders too had attitude like your staff you would have no account beacuse your sales staff would not be allowed inside.

Thanks and regards
Vikram singh nagar
Prop. Shili cctv systems and technologies

I was approached by the yes bank personnels for opening a account, even though i didnt wanted a account an offer was told which i zero balance account for a year and asked to open an account with bank.

I opened the account on 23/11/2017 and slowly started doing few transactions in the account. And kept some cash balance in the account too. But on 28/3/2018 the bank charged me rs 590.00 (Rs 500 for amb charges and rs 90 gst) as amb charges for month of jan. I had approached the personal banker as this was not the promised conditions when i opened the account, i was fooled around for more than a month saying they are investigating on this matter and was asked to withdraw any amount in the account by the personal banker.

On 1/05/2018 again the same amount was withdrawn or debited from my account as amb charges and as there was no balance the account had gone to rs. -590.00. On further enquiry i was asked to go to the bank and sign amb charges reversal form, on it there was a clause to keep minimum balance in account. As i was not interested in continuing with a bank which faked offers for just account opening and charging customers, i asked to reverse the amount debited twice from my account and once the reversal is done i will close this account.

After which and amount of rs 500 was reversed which i just 1 reversal and the bank balance from rs -590.00 became rs -90. The bank site shows my account balance as rs 500 but when i try to withdraw and close it shows rs -89.90, thus i can't withdraw anything as the full reversal is not done.

I am still in contact with the personal banker to solve this issue and still getting vague responses in this matter, its been 2 months now and i had so much trouble with this account as i had to change my other auto debits of this account to other bank because i had lost trust with this bank.

Please assist as i couldn't find any option to contact any higher officials of the bank and get my money back.

We regret to inform you that we are unable to approve your application as it does not meet our internal policy guidelines. Please be assured that this may not be construed as an indication of your credit worthiness. We thank you for your interest in yes bank credit card

After it was informed that card will be dispatched they have declined and application no is[protected]
My contact number:[protected]
Name : vishwas a
Company : genpact india

Unnecessary charges in saving account without any information. 500+ 90 rs gst. And 117 of ecs bfl even i had changed my ecs detail. I got msg of minimum balance on 26.4.18 of maintain balance 2048 i will trf 3000 any delay from my hdfc bank. But today 30 april charges cut from my saving acc.590+117. Request you please credit otherwise i complained

Hi,

I have applied for yes bank credit card after couple of weeks every verification has done but bank people says your application has rejected due to the residence verification issue. One guy came to my place and verified every thing. But i don't why these people are saying even my salary account is in yes bank.
Already owing 3 credit cards from other bank they don't have any issues but these bank why they are doing like this. Due to this i need to lose cibil, app, credit history scores all.

I had been issued one yes bank mastercard as credit card recently by priya gupta ph:[protected] with application no:ybl0956326 at kolkata dvc towers vip road-700054. It was told that the card is life time free. But on 27.04.18 i had received a telephone call from chennai and a lady told that i have to pay rs 1749 per year as facility charges. Pl note i dont want to continue credit card with any types of anual fee. Pl confirm vide mail.

With regards

Goutam roy
[protected]