Yes Bank Complaints & Reviews

Please note that i applied for yes bank credit card and got reference no :[protected]. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in yes bank link showing track your card application. Found the reason as follows.

Application reference number

[protected]
Status
In progress

Who called us for credit card and we never gone to yes bank for the same. Hema, executive called and we given all papers and verification also done positively.

I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Please suggest me what is next process. And where exactly my application got disapproved.

Hoping positive response.

Regards

N rajender,
[protected] & [protected],
Hyderabad, telangana,

Hoping positive response.

Issue with my account in mumbai.
I had sallary account in yes bank, mumbai.
I stopped using it because i left my job and nothing i can do with that account without any money. Now when i called customer care they are asking me to pay the money rs 1500 to continue or close the account.
Also, i have been getting sms with negative balance of rs 1500.
Can some one please help me to resolve this issue. I am happy if you close my account. I don't even want to pay any extra money.

My account no:acc no:[protected]

They opened my nre account 1.5 year ago, when i was in usa and account was not activated they are charging low balance fees on it since then.
They are not taking any actions on complaints just procrastinating things. I visited branch during last visit to india but they said they will waive fees and activate it but nothing happened yet. I lodged complaint on yes bank's customer support i received call from the personal at respective branch they pushed me that your problem will be resolved in 1-2 days so close your complain i did so but nothing moved.

I just want to close this account and waiving full fees.

As i got late for 1 day due to some personal problem and could not able to fulfill my mli target for this month though last three months i had got award for being a top performer in mli,, our respected sir from ballygunge branch forced me to put resignation.. Is this the way to behave with junior executive,, being a bbl he should have some common sense that it would affect my career

Issue with my account in bangalore.
I had sallary account in yes bank, bangalore, jayanagar branch.
I stopped using it because i left my job and nothing i can do with that account without any money. Now when i called customer care they are asking me to pay the money rs 7000 to continue or close the account.
Also, i have been getting sms with negative balance of rs 7000.
Can some one please help me to resolve this issue. I am happy if you close my account. I don't even want to pay any extra money.

My account no:acc no:[protected]

Horrible! When i say, “horrible, ” i mean horrible!!! Today i write this letter in sadness, anger, and frustration. I visited minimum 10 times of yes bank branches and was turned off by the absolute appalling service. I waited for an new debit card for almost 4 month which seems to be ready within 7 working days, who seemed to be wondering what was happening. My anxiety was at a peak. My patience was at a low. After speaking with a branch manager i was basically told to: suck it up, this is the future.

If i don't see more time for that dog # debit card would not be reached on my address, those who says it take 7 working days for debit card & cheque book i would like to tell you guys stop doing fake promise, after 4 month i got an blocked debit card and then visited for unblock the card on 15. June still card is not unblock same this happing with cheque book still not received as i have been applied on april 2017 service as bad as this is!! I will be sharing my frustration online and personally with as many people as i can, just to get support for this matter or avoid from banking with this yes bank.

Dear sir,

I have yes bank account with minimum balance of 10000rs.
However i have not maintained the minimum balance for last three months.
When i was opening the account, it is mentioned that 750rs will be fined if the aqb is not maintained.
However now they have charged me about 2300rs. When i have checked with yes bank they explained that the rules changed from quarter to monthly basis.

I want to action against them. As the rbi has ruled that there should not be negative balance on any savings account.

Dear sir/ma'am,

I hold a yes bank first exclusive credit card which provides a privilege o[censored]nlimited domestic lounge access at domestic airport. I have been wrongfully charged usd 27 = inr 1765 towards a domestic lounge access at delhi on 23rd of march as per the statement on which i had visited the lounge all alone.

There is no escalation matrix and resolution team who engages with the customer, the matter is left for junior call centre people to handle. I had disputed the transaction to which i got a single line response after multiple follow up that it's legitimate transaction. There is no second level or third level escalation.

All i got to know is that the charge has been levied for taking some guest along with me that too on some prior date which is mid jan. I have always traveled alone, there hasn't been any guest with me. May be my card has been swiped twice.

I haven't been tendered any receipt towards this amount, else i wouldn't have availed the service knowingly. The charge in usd dollar has been levied on a retrospective basis as per them which again is technically wrong. I have given them enough business (About 1.5 lac) in a very short time frame and didn't expect such cheating from them.

Please help in taking the matter with appropriate people and resolving the issue. Please get in touch with me to get more details..

Credit card # 524* *0 *1 2*07

Regards
Manoj bansal
Manoj. [protected]@gmail.com
[protected]/[protected]

Hiii my name is deepak soni
From ahmedabad gujarat
I open my current account in shaibaug branch
There himanshu mishra name one bank employee is say me sir u open in my bank one current a/c for swepping machin our bank have one sceem i[censored] open current account than your swepping machine charge is 0 no one rs charge in whole life. First 3 month no charge but there after last 3 month they charge 575/-rs per month so i go in bank there one person bank employee is say me is, chargebal and can't give me any right answer
Your agent do fraud with me

Respected
would like to bring to time notice of the online transaction safety with Yes Bank was debited 80 k even though there was a error screen shot appended all efferorts to investigate the matter with aYes bank were futile am in the process to submit detailed transaction communication with via postal registered as Yes bank does not seem to be serious with omline errors

After continuous complaints about the misbehaviour of the verification officer, no action has been taken from the loan officer. He doesn't even bother to reply to my mails. Instead sent me so called automated replies saying he is on leave and will be back by 17th march. Seriously???

Paise kha kr loan dena hai to direct bolo na instead of harassing me and my relatives.

Dear yes bank executive

I want to bring to your notice that yes bank representative collected docs in feb2017 month but till now not received any feedback.
Plz help in either return my docs or update on my application.

Appl no - ybl029442
Brijesh is from infosys cards delhi team and his mobile no is [protected]

He has taken all docs with him. So not submitted any docs to yes bank..

He took all docs in name of yes bank credit card, and this agency is authorized by yes bank.. Plz have a relook on this type o[censored]nprofessional attitude by them.. Else it will spoil yes bank name also in market..
I havew send a lot of mails to yes bank but no responce
Thanks
Avanish

Hi,
I'm Selvakandan, working in HCL Tech pvt ltd, Chennai. I have recently applied personal loan in YES bank. I have been working in IT industry more than 9 years and having good banking relationships so far. I had availed more than 4 personal loans from multiple banks like Axis, IDFC, Indusind, etc., But, I never had such a bad experience with any other banks like YES bank.
My personal Loan Application ref no# 323689.
This process has been going on for past three weeks. I have submitted almost all the possible and unwanted documnets as they forced.
Please find the list of the doccs below
1. Three months Payslips
2. Three months Bank statements
3. ID and address prrofs (license, PAN, VoterID, Office ID)
4. 10th Marksheet
5. 12th Marksheet
6. Degree Certificate
7. Last two months Gas bills
8. 6 signed cheque leaves
and so on..
I dont think any body can submit these many proofs.
The worst Part is, even after submitting all these docs, the loan has not yet been disbursed.
There were three house address verifications happened. Three persons came on different days and time for address verifications. Two of them gone green. One has mentioned that "I have vacated the house three months back". Its pretty embarrassing for me. If you people are not ready to give loan, please let the customer know clearly.
Please dont give us the mental torture. I dontg want to go thro all these before even availing the loan. Please check my CIBIL report and decide whether or not give me loan.
I never faced these trouble with any other banks. Please let me know the status soon. Its very annoying. Deeply disappointed.

This ananth rao p, recently i have applied personal loan in yes bank, and i already have personal loan in HDFC bank with 14% rate. i want to close this one with yes bank as yes bank is giving loan for low interest i.e, 12%.
my outstanding in hdfc was 1, 56, 000 and pre closure charges are 7, 000 total mentioned as 1, 63, 000.
i requested for rs. 3, 00, 000.00 after deducting 1630000 the remaining amount should be credited in my account. but they have adjusted 1, 31, 153.00. that too no single call from yes bank to me. without any intimation (they should tell me know how much they are going to adjut in my account and how much they are deducting from the loan.)i called executive for to know what is actually happen.
he asked for one day time. but till today no intimation when i tried to call him he is that no information received from main branch.
is this the way u treat customer. i want reaming which are not adjusted in my account.
they should intimate before adjusting in my account. if they intimated i may rejected for that amount. almost they have taken Rs.10, 000.00 in my loan amount. cheating the customer. i will complaint this in consumer too, if any delay.

There are many incidents with customer service as well as head department which does not care for customer and provided all wrong information.

#1. Bad behaviour while talking to customer service as they understand talking to customer is waste of time.

#2. While i have first preferred card and having 4 complimentary priority offers in year which i have tried to get proper information while activating card as well as by email to utilize where everyone provided me different information and when i have asked priority lounge person replied clearly that with this yes bank card i will be charged only it goes beyond 4 even if it uses for guest where as yes bank has charged and when they have emailed me information nowhere it has mentioned that complimentary applies only for primary card member only.

#3, when i tried to contacted third time on phone they have keep on hold and did not get any information where as they have charged me for guest even if complimentary was not beyond 4 limit.

#4. Their management did not even understand customer did not fully made mistake and the mistake from all the side and did not accept their mistake.

Request you to all indians never open an account or get any products from yes bank as their worst customer service experience.

Please this was worst experience i have ever since from any bank, so it is better to stay always from any product provided by yes bank also do not trust on any member of customer service team or head management.

Dear sir,

I really have a very worst experience with yes bank while closure of my saving bank account no [protected] in the name of arun goel, as my home branch at delhi new rohtak road, and i filed my application in this branch 2 month ago, and also i cleared branch manager that i am not in situation of pay negative bal of account and i also not aware of this maintenance of account

And i also give request of charges waiver to branch manager of branch but not any call from bank and not any come from backend.. And i call again and again in branch for confirming status of my request but no clear response given from their side and i did so many calls to the executive who assist me in this branch while closing the account, she said we checked sir and its in process, and i still got msgs of negative bal in my account by mobile banking, nothing facility was closed on the account. Plz if this site help me out in this so plz help me in this matter, i really want that rbi should take some step against such situation that come in front of the customer.. I realyy fed up from the bank services and behaviour of staff

Please close my account as earliest

Ifsc code :yesb0000619
Account: [protected]

Regards
Arun goel
[protected]

I have applied for personal with yes bank 7days back. All the verification has been done twice. But no status update on the application. I have been calling to relationship manager, his name gangadhar ([protected]), but he doesn't respond to calls or to my messages. Tried through customer care but they keep me in hold for 10mins and disconnects the call. Never seen a pathetic customer service before. Loan application reference no: 319102

I had opened a salary account in april 2015 in delhi okhla branch when i joined an it firm (Unicommerce) & after that there is no transection till date for this account. But i am getting routine messages for negative account balance that has now about rs.7300. Your relationship manager lying me there is no need to maintain balance in account. I was called to ur customer care officers so manay time but there is no response from ur customer care. I cannot maintain my account due to financial problems. I want to close this account and don't want to pay these charges.
Regards

My name is K. prasad
i got various calls from Yes bank department his name is Sagar mentioned that i have pre approved offer to have credit card i insisted saying i have already 3 other bank cards still he said some good offers so i said ok

then the executive came and took all the necessary documents and he said it will take 21 working days i have given in the April month end and i got a sms on the 3/05/2017 saying thanks for applying Yes bank credit card
application no :[protected]

i just given a call to customer care yesterday to know how far the process came they given me polite reply the application declined due to our internal policy, now my question is, does ur internal policy did not tell u while login the application about my personal financial capacity .

next point no person came to my office or Home for verification, only a call confirmation does i applied or not,
i want to raise a complaint how can they disapproved my credit card status till date i did not done any late payment, i filed perfect ITR copies and i have big limit other bank credit card they asked all the required when they said all documents meet to apply then only i applied

icici bank credit card : 1.5 lac
indusind card : 75k
kotak card : 20k

does all these banks does not have internal policies funniest thing is
indusing bank card i got by giving these exact documents, which is 10 times larger then yes bank and have mush strict rules regarding verification and internal policies

pls kindly go through this if any one can suggest me how can i go
legally iam ready to
email : [protected]@gmail.com

I provided my allahbad bank statement (Recent 3 month), kyc (Pan card), rent agreement and electricity bill along with change of address application on dated 06.04.2017 in azadpur.

But still they are unable to process the change of address.

Issue
1. Why they are unable to process the change of address?
2. They told no docs required for change of address (In karol bagh branch) and then why they required the documents. (May be no proper training to staff).
3. Even after we provide them, still they could not able to do so. Why??
4. Bank cross its time bound (As per customer care-7 days) now is there any panel provision to staff or manager who received the application or any compensation provision to clinets? Who is responsible for delay and loss or damage of time and reputation.

I am totally surprise to have fact that 2 yes bank official, 1 from karolbagh branch and other from adarsh nagar branch are totally indulged. We found no co-ordination support among the staff.

Even after providing the documents no response found from you esteem reputed bank.

Deadline regarding:- please audit your bank deadline to change the address.

Customer satisfaction need vs branch business

Here is one more issue in this regard, i request to change my home branch and relationship officer to adarsh nagar branch. But official from karol bagh provide us the assurity to provide for the best
Ervices in which they failed.

They don't want to loose the branch target (More preferred than customers) therefore they don't want to change my home branch and relationship officer.
I would like to draw your attention towards the possibility of ease of customer not on target business.
Adarsh nagar branch is now near to our office. But karol bagh branch dont want to loose its business therefore they didn't want to change our branch and relationship officer.

Really shame to professional who become business minded.

I dont know should i say thanks to yes or not.