Yes Bank Complaints & Reviews

— forwarde​​d message —
From: pranesh shukla
Date: tue, jul 26, 2016 at 5:41 pm
Subject: re: discontinuous of relationship manager sapan surati from your ac
To: kalyani panchal


Hello ms. Kalyani,
Thank's for being in touch with you customer but sorry to say in last one year after opening a/c in your bank no one in touch with me for any guidance apart from you. Even i don't know my customer id that's why i am not using your services.
If you saw my a/c in after depositing three lacs i did not use it and the only reason in no proper service.

Please share my customer id and take request for cheque book.

On tue, jul 5, 2016 at 1:05 pm, kalyani panchal wrote:
Dear sir/ m’am,

Greetings from yes bank!!

This is to inform you that we are discontinuing your relationship manager sapan surati from your ac. Kindly contact to undersigned or me for any banking related services.

Temporary arrangement till new rm assignment

Rajnikant solanki - [protected]
Manish bala - [protected]
Shrikant samal - [protected]

Branch service rm –

Krunal bhatt –[protected]
Kinjal panchal —[protected]

Direct branch line -

Tel - +[protected] to 9001, 9002, 9003, 9004, 9005, 9006.


Warm regards,

Kalyani panchal - branch business leader
Naranpura branch – ahmedabad
Tel - +[protected]D) +[protected]M) +91 [protected]
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Dear yes team,

This is to inform you all that i have been cheated with your bank officials by doing wrong commitment, as i am a part of tata group and was in gurgaon city in 2012, company has asked yes bank to open a salary account and same was been initiated by your bank officials also, but for any reason same was not been deliver on time. Due to delay from yes bank, account was been open in other bank. After some days your official mr. Anshu kumar mona, [protected] has come to me with atm and cheque book of my opened account but i denied to take the same then mr. Anshu has confirmed that "sir ye ek saving account hai jo zero balance pe rahega iska salary aane se koi matlab nahi" for given reason i have received both the documents.In 2014 i have been transfer in my home town lucknow then i again asked your official to please close the account for this i have given the written request to them but same was not been done. After coming to lucknow i have called your toll free no to close this account on immed basis, for which i have been told "request is been registered and please go to your nearest branch of yes bank and surrender your atm with the bank, same was been followed but as per local bank team no complaint is received by them for the closer. Then after i again to dial your customer care and confirm the same what i faced. Today again i have received a call from your end by"[protected]"after a month to provide the information regarding my ask which was generated a month back and confirm again the same process. I am getting messages from your bank for where my ac balance is in minus. I am again requesting to all of your to kindly look into and resolve on top priority or i will go for consumer forum.

Rgds,

Narendra tiwari
[protected]

Dear sir/madam,

With this mail i want to bring to your kind notice that customer service of your organisation is going to very bad and this would lead to bad effect on customers such like me, i have opened a saving account (A/c no. [protected]/ sunil mehta), at that time, commitment was made to me that if i will open another account of my known, than annual fees of atm card will applied only for one time and not will be debited further, moreover it was also committed that after one year of account opening a credit card will also issue by you. Hence i have opened another account in the name of mr. Rohit tageja (A/c no. [protected]), but the bank has not fulfill the commitment as promised to me, atm annual fees has been debited twice and not any credit card has been issued to me, for this matter i have visited to your bathinda branch, where i have met ms. Kamalpreet kaur, at first she was agreed to reverse the atm charges, but after a week i have visited again to confirm whether the charges has been reversed or not, but ms. Kamalpreet kaur has behaved very badly and denied to reverse the charges moreover she also told me to close my bank account as bank didn’t in need of customer such like me, i want to know if this thing will be happen with the customers than how bank would maintain relations with the customers, please let me know that whether bank is also willing to me to close the account

My payment has been deducted from my account but this is showing failed by atm macheen. so i have no recieve any balance
My name is mohammad zeeshan
Mob.[protected]
Acc. type _ salary account

I have alraidy complaind at custumer care my complain no. is1083010
Pls solve my complain

I received funds through TransferWise via yes bank. I applied for an FIRC with all the documents mentioned in the TransferWise website. It's been a week I haven't received an update. I have called the phone banking 5 times. Moreover, this particular representative ( Ruchita Rane) finally called me after a week and she was very very rude. She finally hung up saying I shouldn't teach her what to do. She does not reply to emails and has the audacity to see you are not the only customer.
I need a redressal for this. This is not a govt dept, nor am I getting anything for free. I have paid to get the FIRC and deserve to know the status.

Hi, i am sarath chandra,

Today on 06/25/2016 rs. 391.00 is debited in my account without any information. When i checked my account through net banking and by talking with the customer care exe, i got to know that the debited amount is charged because i have withdrawed the amount from non yes bank atms, that unfortunately i have come to know today only. But the cutting of these charges was applicable and started from may 1st 2016 only, and today when the yes bank debited the amount, i got a message and came to know about the new amendment. Till date i was having a very good impression about yes bank, but now at this time zero impression, bad.

1. Yes bank should have given a small message on may 1st only that this new rule is going to happen. No message came to my mobile, this mode of communication is the easiest way, that this also yes bank has not done effectively.
2. Yes bank should have e. Mail me, but clearly failed to mail also.
3. Yes bank should have messaged me the first time when i withdrawn after may 1st... But this international bank is giving the message to me today (June 25th 2016) after one-and-a-half month withdrawing the amount... Sooooo late.

So, this is not a bad communication, this is a very very very bad communication, which led the customer (I) in loss of rs. 391.

The customer care executive is not useful from any part of yes bank, just they talk and the time let go, but of no use, no profit. (Talked on june 25th 2016, name: kritika, time: 06:10 pm). She all the time saying that it is my fault. How it is my fault?? If i would know that this bank is levieing charges by withdrawing from non-yes bank atms, then i would have stopped withdrawing and have saved my rs. 391.

Now, the only thing i will do that i will take total money out from my yes bank account and keep it at zero. This will be the setting of not myself, but all of your customers.

The above charges were of may 2016 only and i do not know that how much they will charge for the june month. If this bank really wants me to save into my savings bank account, then:

1. I want my money back rs. 391.
2. No charges will be made on my account for june 2016 month.

I will be very happy if the two above things were done.

Sarath chandra
[protected]@gmail.com

I am pragnesh.
Your bank relationship partner Hemangini Parmar (Senior Officer).
Came to me and told that you are aligible for Credit card and you just have to open a saving account.. we provide you credit card.. and convince me to open a saving account and she will provide credit card.. but after I opened saving account she did not giving me proper reasons and didnt pick my phone calls.. so now I have to close my account......

Its being almost 17 days that i had submitted all the necessary documents for my salary account opening. Yet the same in not being activated. Each time i call up the representative he gives me the same saying that today it will be activated. Till that today is not seen by me yet. Please i require an complete answer and a reason for the delay. Due to this i am facing numerous problem.
Account number is [protected]
Name: shashank nair

Dear team I am the exsisting customer of yes bank for the last 10 years from delhi branch i recently open the new acount of my mother whiich is in jammu and the nearest branch is gandhi nagar i submit all the documents in the branch as per there requiment they also filled the form and do the necessary paper work the genet man was very kind and helpfull to me he ask me to coime after 3 days to get the kit i request him i am leaving for delhi tomarrow and my mother is a old lady can come to branch alone is it possible to delewer the kit at my residence i make him understand the adress and the location which he agreed when i left the branch i got the call in the way from the bank that they still need some more paper to full fill the formalities which i promise to delewer tomarrow
Now on wards the com;plaint starts
next day i went to the bank to give that paper the concern gentelman was not present when we tried to contact him on mobile he was not picking up the phone when i ask for the branch manager he was hardly any concern when i tried at the reception the lady was toatlly cluelesss i belive she was new and the product knowledge was just zero no aoe was assiting her as she was new i was there in the branch for about 15 minutes but no one respond my request at last i gave this paper at reception and ask the lady to hand over it to that concern person and in the evening i left for delhi now i am trying that nice gentelman to reach on phone he again not picking the phone when i tried it today he is disconnecting trhe phone
Frankly speaking this is my first bad experience with yes bank in my 10 years of business
hope you will look to this staff attitude at this branch in jammu and please let me know the further action of plan will my mother get the acount oipen or not mean while i am also contacting with the customer care for more information
Thanks and regards
Kapil kumar bali
m3b/253 shalimar garden extention 1st
Sahibabad gzb up
pin 201005
Mobile no [protected]

Dear Sir

I made payment of Rs.898.70 on 20.04.2016 through mobikwik.com for purchase from bazarcart.com. The Order ID is 4007033. At the Bazarcart, this order is showing Pending. The said payment has been debited from my Bank Account. My banker is saying this payment has been claimed by the merchant.

The said amount is neither is in my Mobikwik account nor with bazarcart.

Please look into the matter where is my said payment.

My name is Jitin.I am working for yes bank from last 4 months.During this period I am facing a such condition like as mentally harassement and torcher from my senior staff.My previous boss and branch manager speak to me that put your resign into the system otherwise we will terminate you.and they both speak to me in the abusing languague.now my branch manager has changed now but this manager is also speak to me that put your resign into the system otherwise we will terminate you or given a transfer to bawal.Bawal is arround 90 km from my home.today My branch manager speak to me that login your Id & password into my system in front of me for put my resign.and there is no working timming.He call us to work on second or fourth saturday even also a sunday.

Regards
Jitin

This is the worst experience i got from yes bank, I contacted the toll free no regarding a info on my demat account the customer service executive told me that she will forward the call to demat department i was waiting for more than 30 mins i dont whether this customer care exists in yes bank i am going to file a legal case in court kindly please dont do this for other customers.

I have changed my mobile number. It is got updated in bank records. I am not receiving the OTP on my new mobile number . This has been pending from last 6 months. It is very disappointing as this has been pending from last 6 months. I have tried all the possible options with no luck. Please help on the priority. I am getting all the messages on my mobile other OTP... Please Email me how to go ahead

Application reference number 16-[protected]
Given name amit
Service type fresh
Type of application normal
Fee (Rs.) 1500.00
Payment status (Internet banking) failed

My payment has been deducted from my account but this is showing failed.
Its been 3-4 days no service is being provided to contact to sbi and we try to contact them they are not giving good response.
Refund my payment in just one day and contact me immediately, otherwise i have to take a very remarkable action against this service of passport seva.
Sincerely, ...

Hi support team,

I had an online train ticket of 12295 / sanghamitra exp on 26-mar-2016 which was done using sbi net banking facility. I had canceled two tickets of class third ac on 25-mar-2016 at around 10.30 am.And on 28-mar-2016 the amount is refunded to my sbi account.But i haven't received the refund amount yet.

My ticket details is as follows:

Transaction id: [protected]
Cancellation id : [protected]
Refund amount : Rs.1200
Account Number[protected]
Branch
Account Name Miss. AMIT

Dear Dr Rajan,
RBI Governor
When I opened NRE FD fo 50000 it was agreed by Bank that Minimum Balance clause is not applicable and the same was confirmed by e mail by an authorized relation officer.

When I am approaching them now after every alternative gap of few days I am getting an e mail that our team is looking in to the matter, please bear with us.

This is not fair at their end you are requested to do the needful ASAP.

Hasmukh Trivedi
NRI INVESTOR
[protected]@yahoo.com

[protected]

Hi,

This bank has deducted my useless acount rs. 600. I need my money back. I am frustated and so tensed. This was deducted because when i took it from atm then money wasnot come out but money is deducted. Please help me as soon as possible. No response from yes bank. This is really very disgusting. We must take such actions. Please help me i dont have any idea where to go for this. Please provide some support to me as soon as possible. Help will be delighted a lot to me.
Contact to me on : [protected]
Name: lokesh sharma

Myself Harish M, New account holder of Yes bank . i need to bring somethings to your notice, I gave my request on opening my account on[protected] and your executive promised me to open a 3 in 1 account in 1 week of time but it was not activated on the promised date but i got the Saving account activated on[protected] days from the re question) in between i Came Physically to ur branch and told my Queries and requested you to activate my saving s account.For ur kind concern till the date my demat account is not activated i crossed so many 1 hrs, 3 hrs today's and tomorrows from ur Executives.

1). Will it takes 17 days to open a savings Account in your bank.
2). Will it take more than 30 days to open a Demat account in your bank.(Till the date my demat account is not activated).

If yes Why your executives promised me to open a account in 7 days Max.

I submitted all the documents without fail on[protected].with a cheque for 10500 rs.

Sir our salary a/c is in yes bank.on jan 09 2016 we had gone to draw some mony (amount 5000/=)by axs bank atm booth (no.ATD[protected]BECN106203 Time 10.09.53pm)pimpari pada goregaon mum-97.money has not received but 5000/= deducted my a/c.many times I send request letter for c.c.footage inquiry but axis banks not taken any necessory action.so please do needfull. Name -vijay bahadur gajraj singh our salary payees bank -yes bank.IFSC YESB0000117

Yes bank is master for wrong commitment
For opening account they show you they are fastest bank ever
As you opened account
You will destroy your time
No commitment is been fulfilled by bank
Requested to close account before3months
Requested no of times to please take immediate acctions on my closing application
But till date
No
No
No
Even reply from bank also not satisfactory


.
Please help to close my account
ASAP