Yes Bank — Deposit of water bill

mptmpt

from Chandigarh, Chandigarh

Address:

Panchkula, Haryana, 134112

YES BANK is accepting Water Bills of HUDA- Panchkula ( Haryana ). Earlier, I used to deposit the bill amount in YES bank sector-11 branch./ sector-11 panchkula branch of Oriental Bank of commerce. There was no Problem.
Now I came to know that instead of sector-11 Panchkula branches, ONLYsector-8 branch of YES bank is accepting water bills. When I went to deposit the water bill in sector-8 branch, I was asked to bring a photocopy of the bill. I went half km away to get the photocopy done as there is no Photocopy shop around. I am sure every depositor would have returned for the first time to bring the photocopy of the bill.
Earlier neither your sector -11 branch nor sector-11 branch of Oriental Bank of Commerce ever required photocopy of the bill.
Why your sector-8 branch want to keep thousands of Photocopies with them every month as record ? Is not it against PAPERLESS ECONONOMY of Govt of India. ?

Kindly simplify the system

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Yes Bank customer support has been notified about the posted complaint.

Mar 09, 2017

Updated by mptmpt If it is absolutely essential for Sector-8 Panchkula branch of YES BANK to keep record of water bills, they should take out photocopies themselves, instead of sending the consumers back asking them to bring the photocopy of the bill. This is harassment of the customers