Yes Bank — no refund as of yet

Address:DR ABDULLAH'S RESIDENCE,KURSOO PADSHAHI BAGH, Srinagar, Jammu and Kashmir, 190001
Website:Yesbank.in

Name:suhail abdullah bhat
Account no [protected]
Cust id 1379602
Actually this is what happened:
I made a transaction of rs 1100 on google play store which failed at the last moment but my bank account was debited. Still i didn't lose heart but tried again and this time it went without hiccup. So all in all i have no problem with this purchase apart from the single fact that i had to place order of rs 1100 twice. Please tell me when would i recieve my earlier payment of rs 1100? For reference purpose here is the transaction description of the earlier failed payment as per my bank statement;

Net txn: times [protected] times-46485. Amount: rs 1100 dated 30/01/2020

Also here is the message i recieved from google customer care ;

"i understand that you wish to get refund for the transaction id gpa.[protected]. I’ve reviewed your account and can confirm that this order has already been canceled.

Though this order has been canceled, the charge may still appear to be on your payment method's statement. Please don't worry, that's just an authorization, and not an actual charge. It will be removed from your account in 1-14 business days, but sometimes it may take up to 45 days depending on the payment method provider."

So please sir i don't want to wait for an elaborate period of time so please credit back my earlier failed payment of rs 1100. Please!
Was this information helpful?
No (0)
Yes (0)
Yes Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yes Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    698
    Pending
    0
    Resolved
    82
    Yes Bank Phone
    +91 99 5839 0909 [Delhi/NCR]
    +91 99 8729 0909 [Mumbai]
    +91 90 0839 0909 [Bangalore]
    Yes Bank Address
    Nehru Centre, 9th Floor, Discovery of India, Dr. A.B. Road, Worli, Mumbai, Maharashtra, India - 400018
    View all Yes Bank contact information