Yes Bank — payment not received

Address:Kota, Rajasthan, 324009

On[protected], i tried to paid amount of ₹405 with my rupay debit card to ‘make my trip’ but the transection failed due to internet connection. The amount of ₹405 had been deducted from my yes bank account.
I also confirmed to makemytrip, they didn't received the payment. I attached "error message" from makemytrip

I raised complaint to yes bank for the same on[protected]. But still i didn’t get my refund.

Yes bank not responding as well.
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Hii i am shahnawaz ahmad shamim ahmad khan and account holder of yes bank want to submit a complaint that and amount of 14835/- got debited from my account on 13/11/18 without my knowledge request you to please help me in getting my money back in my account. Contact - [protected]

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