Yes Bank — Putting all the liabilities, negligence and deficiency on other shoulder shoulder

Complaint against
Yes Bank
Mumbai

Customer ID 1005 257

Subject
Putting all the liabilities, deficiency and negligence on the shoulder of branch authority.

Refer your following manipulated reply sarve no purpose uploaded by you to PG portal today on 9th December 2025 as against our complain to PG portal.

With reference to the captioned complaint, we would like to inform you, , basis earlier represenrtation by the customer vide Complaint No: DARPG/E/2025/0017558 and DARPG/E/2025/0016118, the Deputy Branch Manager of our Nariman Point Branch was in touch with the customer to clarify his concerns.
The customer was responded accordingly.
Hence, , request you to kindly treat this case as Duplicate.

Make a note as follows.
1 the complaints are never repeated but they consist new points, new harassment generated by you day in and day out.
2. So your claim for repetition of complaint are nothing but only to avoid your liability to your customer to bring resolution without non ending delay.
3. Various complaint by us evidently shows your failure to provide any resolution but keep them pending month after month wasting our valuable time. Degrading the reputation of Yes Bank and its nodal officer who also deficient to resolve issues.
4. You have unnecessarily tried to put your responsibility on the shoulder of deputy chief manager Mr Tiwari of Nirmal point branch in your reply to PG portal.
5 he is not liable to resolve issues which are your responsibilities.
6. Take the example of visa debit card you failled to provide still after repeated complaint. And you are holding Mr Tiwari responsible for this issue? How absurd and irresponsible attitude the nodal officer of Yes Bank is having.
7. How many issues got piled up but you failed to resolve them against excuses and manipulated replies only. Your above reply is one of the example of your such attitude. And due to staff like you the share price of the bank failed to even touch the trifle figure of ₹ 30. Keep it up.

Why the hard copy of the FDR for the concerned FD made by us online could not be provided by you?
Why you think all the liabilities to be put on the shoulder of branch only?
It is a persisted habit to delay the matter on non ending pretext bringing harassment even to the valued customer yes first customer. Keep it up. Soon you people get very high promotion by the CEO of Yes bank.
Wait for our action for all the harassment to be put to consumer commission for all the negligence and deficiency you have clearly shown in your liabilities.
RK Agarwal