Yes Bank — Unorthodox charges

Address:

VILL+po: Jabagram, PS: Mangalkote ,dist: Purba Barddhaman, West Bengal.

498.61 + 89.75 = 588.36 has been deducted from my account. The reason has been deducted for non maintenance. But there was no such rule because my account is a Student account and zero balance account. So I applied for a refund from bank but it was rejected.I am a College student so my little savings 90% debited as a penalty charge. I am kindly requesting the RBI for help me.