You Broadband — Advance money taken but services stopped permanently

vinaydalvi23

from Puducherry, Puducherry

Address:

Mumbai City, Maharashtra

This company has collected money in advance for 12 months subscription on 16/ 07/ 2014 through Mr Niraj Yadav mobile no [protected]. However after one month they have stopped their service. The internet is not working since 24th Aug 2014 till 28th Aug 2014. Inspite of repeated complaints on customer care since last 4 days, they keep saying we will send someone to check but dont send anybody. They know that the customer is now stuck with us for 12 months and cannot go anywhere else so they are now ignoring customer calls. I had paid Rs 5590 against bill no 597692 on 16/07/2014. This company is collecting money from people and cheating people. Their license should be withdrawn.

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YOU Broadband India customer support has been notified about the posted complaint.

Aug 28, 2014

Updated by vinaydalvi23 Complaint no[protected]. Complaint given on 24 Aug 2014. They say that they require 24 working hours to resolve complaint but now its beyond that but still no relief. Shameful and disgusting company indeed. Shame on You Broadband.