You Broadband — Broadband internet service

Address:	Vadodara, Gujarat, 390006
Website:	www.youbroadband.in

Hello Sir,

I am using You Broadband internet services from last couple of months, I have paid them advance for 6 months, but it has not worked for more than 1 month.. It remains down most of the time. This time it went down on 17th Feb 2016 evening and it has not been resolved till date I have filed complaint #[protected] on 17thFeb 2016 with Appellate Authority, but every time i call them they give me date of 4 days after or 1 week after the day when i call them.

First i got information that there is a Fiber cut and it will get resolved till 23rd Feb, then 27th Feb, then 3rd March, Then 7th March and now they said 15th March 2016.

I am not getting permanent solution, When i ask them to refund my amount and close the connection if you are not able to provide service, they say they cannot refund.

Below are my Details:
Name : Deepak Chawla
M# +91-[protected]
User id : dc_0152
Appellate Authority : Payal Shah and Jaydip Barot.
Company You Broadband, Vadodara