You Broadband — Broadband request not cancelled by the company

Address:	Vadodara, Gujarat, 390007
Website:	www.youbroadband.in

I bought a new connection with full payment and cancelled my broadband connection before installation at my home due to poor service and lack of proper response.
i have submitted cancellation request twice and took many followups for that but they are not cancelling my request till date and my payment is stuck with them.
i have called so many time to their customer care service but there is no progress in my cancellation request, when i request them to transfer my call to manager every time they are giving excuses. i am frustrated with this company.

so please take my complain on priority and take necessary steps on YOU Broadband.

Thanks,
Mehul