[Resolved]  You Broadband — Cable wire disconnected

Address:

Chennai, Tamil Nadu

Hi, I am you broadband net user for past 1 year. Recently last week Wednesday[protected] two guys just came to our house without informing cut the broadband cable wire and left.I complaint regarding this issue to customer care same day (complaint no[protected] and they said resolve the issue in 24 hours. Next day[protected] nobody came. Later[protected] nobody came and i called customer care informed them about the issue again stating same complaint no, i got reply from them as it will resolve soon. Next day[protected] nobody came and again i called customer care and they said complaint taken as high priority, will resolve soon. On[protected] i got call from you broadband person and informing me "sir wire has been cut and will resolve it by tomorrow" . On[protected] till now it not resolved, inspite i called the you broadband person and he not at all receiving my call. For almost 6 days i have suffer alot without internet so much work and personal tension. Still how many days i have to wait for resolve this issue. Only option i have is to take out you broadband connection and I wont suggest any one to take internet service from them. Its terrible and worst service from such reputed so called company you broadband which providing internet in major cities in India.