You Broadband — Daily internet disconnection. No action taken from company to resolve the issue.
N
NitishMishra2
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
I have been using You broadband for last one months. And daily I need to
call them up and waste my time dealing with their useless customer
support because daily the internet gets disconnected. They just tell me that it will take 8-12 working hours. So daily I get around 4hr of internet and rest of the time they are busy fixing the issue like they say. I am registering a complaint daily and getting the same response.
When asking to escalate the issue to the senior, they respond they are not entitled to do so.
They have taken a 5 month advance payment and are not ready to refund it also.
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