You Broadband — download speed

Address:

Ahmedabad, Gujarat

I am using your service and my Plan is: "HURRICANE YOU 40 GB 1 Month" and download speed is 1.2 mb per second every now and then the service is not available and also down load speed is only 80 to 120 kb per second. what's the problem ? Why you people not giving enough attention for the complaint. I am really upset with your service. If this will continue like this i will certainly discontinue your service