You Broadband — Failure to refund money. Pathetic service

Address:	Pune, Maharashtra, 411004
Website:	youbroadband.in

Paid for a you broadband connection on 7/3/2016. It has been more than a month but connection has not been installed. I have been calling customer care on a daily basis but they don't seem to care. Finally asked for a refund to which they say they will call me back in 4-8 hours however that has never happened. I have to keep calling them every 4-8 hours. The sales executive nikhil mehendale who sold me the connection is ignoring my calls now. I have a feeling they will not refund my money. Rarely experienced such pathetic service.