You Broadband — Fix today or full refund

Registered mobile number - [protected]- chennai

Good day! Happy new year! Sorry for bringing this up today! I want a Full refund of 3500 for which i paid and have not got a pinch of service for that. I was looking out for new broadband connection and your sales person got back to me stated that the connection would be given within 3-4 days So i paid online immediately. But after multiple follow ups they finally got this done after 10 days and it harldy worked for few hours then snuck up. You tech guys promised to come on 2 specific days and i took leave twice and no one ever turned up. At last got it after 10 days. And I have raised multiple complainsts about the connection issue and no one has even bothered to get back to me. All i have experienced with this is loss of time .. False hopes and promises and money recharging data card. All above this i am in anna nagar and i have a couple references. I really couldnt trust you guys anymore and dont wAnt to lose any more money... I want this to get this fixed today or full refund... Paying in advance for 3months and asking for a decent service is this too bad to expect from you guys... Its hardly the first week.. The thought of .future brings me nightmares.


Being precise,
Initial sales person promised of connection in 3 days ..
Paid 3500 for 3 months
False promise to get this done in 2specific days i took leave and awaited and no one tunrned up
After i got connection it worked for few hours and suck up
Raised a compaint and no one has even bothered to reach me out
I want this fixed today or refund of 3500
If not i will do whatever it takes to get things straight, because being polite has never got me anywhere.
Its not about money...but you guys taking your customers lethargic is not cool