You Broadband — Frequent disconnection and useless internet service

Address:	Vadodara, Gujarat, 390008
Website:	youbroadband.in

Worst ISP I have ever used, been 5 months and have already registered more than 50 complaints. Half of the time their maintenance work is going on, stil customers have to pay the full amount. Most of the times net won't work and when you log a complaint they just check the status of your modem and if its online then they resolve your issue without even bothered to go and check. I recently logged a complaint and escalated it to the so called grievance sections and got the issue resolved but within 48 hrs again it's stopped working. At the time of writing this complaint also my modem is online but I have to use mobile 3g data, as their net is not working. Their management are either blind or dont give a sh__ what consumer think. I don't understand why the DOT is not cancelling their ISP licence as they are violating almost all the rules and a big time fraud company. User ID : k_s_101