You Broadband Gurgaon — Taking customers for a ride

Address:Gurgaon, Haryana

I have a YB conection and the same has not been working since 15.08.2015. Numerous complaints to their call centre, office at Gurgaon have been in vain. I have spoken to Pandey their technician, Digvijay some employee in their office, Pharalad Giri their so called grievance person and lastly with their Location head Rahul Sharma but despite assurance no action has been taken. The modus operandi of the employees of YB very simple, firstly they do not pick up the telephone, avoid all means to take your calls and if you are luck that they pick your call they will lie without batting an eyelid and promise the rectification within two hours but nothing happens. The same ethos and ethics is employed fro their technician to the location head. I have been following up with them since 17.08.2015 but have been taken for a ride by their untrustworthy and liar employees. I am writing this complaint to warn the gullible users that YB may be cheaper than other service providers but don't go on this condition only. You will regret. Trust me. Very bad service. No value for money. Slow speed and very bad service.
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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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