You Broadband — IMMEDIATE ACTION REQUIRED EVS CHAKRABOTTY!!!!

Address:

Vadodara, Gujarat

I am Simran and I bought YOU Broad Band Plan on 30th May 2015 and I paid them via cheque (CRF No. 693832). They asked me to buy Router worth Rs 1000/- and some Kalpesh said that installation will be done in 7 days. After 12 days they called me and said we cannot install broadband connection because it is not feasible in your area. Still after that scene I received messages from You Broad Band that connection in your area is feasible and let me know your postal address we will send sales team to your place and he will explain the plans. Ankita Parmar (Customer Care/Receptionist), Vandana Chauhan (Customer Care/Receptionist), Mr Pandey did not even care to resolve my issues moreover they refused to call their Regional Head. They said we are new to this company and we do not know who is the regional head. They have installed big banners about customer services and satisfaction which according to me is totally . At the scene I found many people with complaints and their issues were not resolved. I really do not know what company policy they have and why they have to abide by their policy because their work is just so and hoax. They said that they will refund the amount in 30 days via DD. Why so? Its not my mistake if they did not check the feasibility before asking money. I want instant refund. One more point every email address on their website is undelivered mail and if you dial the given numbers they do not respond. I want refund with compensation. Please look into this matter immediate. I would definitely reach out to EVS Chakrabotty who claims to be CEO/MD/Customer Associate. Will not spare you and will not allow you to achieve so called "SALES TARGET" illiterate Customer Associates in You Broad. i want you to remove Ankita Parmar, Mr Pandey, Vandana chauhan from their positions they are useless. Regards Simran simran.chadha.[protected]@gmail.com