You Broadband India — complaint against you broadband india

Address:

Surat, Gujarat, 395004

My you broadband account no 1476896 i have renew my connection from 2mbps to 50 mbps speed plan. I generate request to change old low speed modem to new high speed model on 24 december 2018. But till date no action taken on it and customer care also not answer properly,
I also send email to you broadband but no reply to me, i also generat complain from you broadband application but no solution made by them and i also ask for surat you broadband office contact number but customer care didnt provide me