You Broadband India — Deposit amount not given back after cancellation | |||||
It has been 2 months since i cancelled my subscription to you broadband and i have not yet received my deposit amount of rs. 1000, which i was told will be given back in 45 days time period, as they had to get a cheque from their head office in surat. It has been more than 60 days now and i have not even received an email regarding my cancellation nor any news about the deposit amount. When i called their call center, they seemed least interested to help me and told me i will get a call from someone in a few hours. Today, i am getting a call from them and they are saying it will take another 25 days before i get my money back. What kind of ridiculous policy is that. They want the money upfront even before the connection is given, but while giving the deposit back they have made me wait for 2 months and now another 25 days. What do they even need the deposit for, since i had not taken any instrument from them and internet fees was paid at the starting of the month? It looks like they are trying to scam people of the 1000 bucks, thinking that most people probably just forget about it. Can someone please help me get my money back? Was this information helpful? | |||||
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Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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