You Broadband India — did not installed wi-fi router only modem installed

Address:Vadodara, Gujarat, 390002

My a/c no. : 1789931
Login id: htp2018
Contact: [protected]

I recently took connection form youbroadband of plan rs. 3000 (You mustang).
I was assured during sale that it will come with free installation & free to use wi-fi router.

However only modem was installed and wi-fi router was not installed at my premises.

After asking, it was told to me that it will be installed after one week. (Persons's contact who installed [protected])

Furthur more i received the activation message from youbroadband a day earlier than actual installation took place.
This guy asked for my userid and password and activated it somewhere else & not at my home. Next day he installed at my home that too without wi-fi router.

I did not got service as promised.
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Last 24 hours net no working

Kutubali ansari
Mo. [protected]
My ac.1370977
My user. kja71696

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