You Broadband India — extra days due to usage of personal router

Address:Vadodara, Gujarat, 390007

You broadband sales personnel promised me at the time of taking connection that I will be provided with 52 extra days from normal 180 days as per my plan if I use my personal router and not using you broadband. Till date extra 52 days have not been credited. Several times complaints have been lodged to customer care but no solution from You broadband
I am now left out with 25 days remaining and continuously getting renewal notice. My request to grievance cell to look personally this issue and provide me extra days as promised. Else I don't have solution other than disconnection of you broadband and advertise others over social media not to use You broadband.

My account no is 1756072
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    +91 89 1337 7212 [Vishakapatnam]
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    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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