You Broadband India — false commitments by you broadband

Address:

Pune, Maharashtra, 411016

You broadband company always gives false commitments. I have been fallen prey to this company. I had requested for new connection and the connection was done almost after 1 month which they committed in 3-4 days. Later after providing connection they were supposed to provide me wifi giga router which still haven't provided. Whenever i contact the call centre they say that my complaint has been escalated and someone will contact you within 4 hrs which happened. I have already paid 5400 rs in advance for 3 months connection with wifi router and am not able to use this connection. People in pune (Shivaji nagar) never by this connection. Its like buy unnecessary headache to yourself. Now am planning to file a case in consumer court against these guys.
Complaint id:[protected]
Lid: sv7726