| Address: | 105,RoseCastle ,1st floor , Bhd Highland Court 'C' Wing, Bazar Road, Bandra West,Mumbai 400050 |
My account no is 297503.
My internet is not working since june 12. No one addressed my problem until june 20. After that they tell me there is no route in your area since i am only customer.
I was a youbroadband customer since 2005 and now i am treated very badly.
The mumbai head mr. Murthy krishnan and tech lead ganesh khadtare along with engineer kishore thakur have given me false promises.
Mr. Murthy does not let me talk to his manager because he fears the real picture will be seen of how unethical and slow responsive the team is.
The engineers enter houses without covid masks and use foul language.
They are forcing me to close the account and run behind refund. The call center tells no refund possible. I had paid for 6 months.
Murthy and ganesh are avoiding me.
In this 21st century where technology is so advanced youbb does not have a solution. The truth is they do not want to put efforts for 1 customer. If there were 100 customers then things would have moved faster Was this information helpful? | 
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