You Broadband India — Frequent service disconnection horrible services

Address:	Mumbai City, Maharashtra, 400054
Website:	www.youbroadband.in

Despite taking a package of 9000rs for 3 months to get high speed internet connection, the Internet services are off for most part of the month and we have to keep calling them to get a resolution. The customer care people do not have a clue about the problem and repeat everytime that you will get a call back in 4-8 working hours and the issue will be resolved, while we never get a call back and have to keep calling them to find out the problem. At most times they say it is fibre cut, Internet remains unavailable for days together. It's a content problem and they refuse to return the money back as well.
My customer id: 1080880