You Broadband India — internet not working since many days

Address:

40, Udhyognagar Society, B/h Aayurvedic College, Panigate, Vadodara., Vadodara, Gujarat, 390019

‪i am continuously getting connectivity problem since many days! My internet is not working properly. I have registered my complaint with customer care. Also customer care executive denied to give me nodal officer number, however in website clearly mentioned that‬ anyone can obtain nodal officer’s number from customers care.
This is my first complaint on 09-october-2019, if i do not get satisfactory solution, i will take help of consumer court. As i have all recording available.

Pl. Find attached snapshot for more information as i have not received speed since last 4 hours.

My user name is : tusharsh

Cc: trai please intervene to resolve my issue.