You Broadband India — Internet outage and no one responds

Address:

Visakhapatnam

You Broadband is cheating.., they’re not giving proper service. When ever there’s is problem, it never fixed on time. Customer care always says they’re escalating but the work doesn’t move forward. Supervisor do not speak English and useless.., agent’s are better than supervisors.
Field engineer closes ticket without fixing internet issue, You Broadband app do not have field engineer contact details and if the contact is updated then the number doesn’t work.
Sending an email is acknowledged by auto reply but issue is never fixed on time.
No other source to contact higher authority and inform about the issue.
Sales team do fake promises to close the deal and they only contact at the time of renewal.
Opting You Broadband service is waste of money.