You Broadband India — internet service not working since 4th september and not ready to pay back the amount for service not being provided

Dear,

I have been raising the complaint from you broadband mobile app and customer care. There are 3 instances where they are cancelling my request without any further clarification. Also, no service engineer is assigned to the tickets.

I have raised this request via email as well to nodal officer as well and there is no response from them as well.

I have to purchase separate mobile data plan because you broadband internet is not working. Due to this my work from home and my daugther's school is very much affected. I want to go to different service provider and you broadband is not ready to pay the remaining amount back.

My account number is 1434337.

Need urgent attention and resolution to this issue