You Broadband India Limited — Complaint not addressed, harassment

Address:	Gurgaon, Haryana, 122002
Website:	www.youbroadband.in

I am using youtelecom's internet service, it has not been working since 23rd may 2016, i have made many calls to the customer care of youtelecom, they say that they are forwarding a request and a representative will come to my place and will fix this issue, but no one has showed up yet since 23rd of may. it is very unprofessional of them to overlook my complaint, not addressing my problem, making false commitments and not getting in touch with me at all. i called them on 24th may, then i called them thrice on 25th may and then i called them twice on 26th may, and each time i got the same response from them that my problem will be fixed shortly and they are sending a technician soon. on 27th may i finally decided not to call them up and file a complaint against them for this harassment. i am also attaching few audio recordings of the conversations that i had with the company.