You Broadband India — Modem

Address:	Ahmedabad, Gujarat, 380052
Website:	www.youbroadband.in

Hello

i feel really very bad experience with your YOU broadband internet service. i am dealing with your company approx last 9 months. but last 32 days i had request to the customer relationship manager to resolve my modem problem. but still they can't do anything. my username = arr016
and i have 100MBPS plan. and my current modem type is not feasible to get whole speed last 32 day my speed is only 16mbps then what can i do with this lowest speed.
if i have comfort with 16mbps then why i should get 100mbps plan????
my query is not solved till now.

if that is continue with monday[protected] then i don't continue with you-broadband and i am complain with your higher authority regrading this.