You Broadband India — NEW CONNECTION CRF No.582988 Transaction Id.WEP[protected]

I have opted for new connection on 20.Sept.2021 with making payment of Rs.1576, as the promised to install new connection which they mentioned its not possible, after 2 days and mentioned that refund is on process will reach you within 15 days, later on there is no response from customer care hence visited Bangalore office on 26.Oct.2021 which is located in Vasant Nagar as Keshav Reddy +91 [protected] who addressed as Manager asked me to share the details and promised will refund you within 25 days, there is no refund and there is no response from customer care as well the manager he is not responding to my calls and whatsapp
kindly do the needful as this kind of company or scamming people.