You Broadband India — no connection no refund-cheating the customers

Address:500018
Website:youbroadband.in

Complaint#[protected]

It's been Three months and youbroadband did not refunded my amount 1000/- which i paid in advance to get a new connection...

Marketing manager promised me that he will give me the connection if there is no feasibility also by arranging a wireless router.

I agreed and paid 1000/, but after 15days and upon multiple follow ups to get the connection they said that i have to pay extra 2k to get that wireless router. I said no and i requested my money back. They have raise a refund complaint in the month of Feb having SLA 21 Business working days. till today i am following up with them to get my money back. But customer care people used to say same words "We have escalated this issue and back end team will get in 4hrs" which did not happened. YOU broadband is the no.1 in cheating the customers.

Suggestion to YOU Broadband: You guys r thugs...Y don't u beg for money in front of temple...Rather than cheating the customers..
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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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