You Broadband India — no resolution even after 10 calls

Address:

Surat, Gujarat, 395005

My internet connection is not working since 2 days and logged 10 calls but no one called me back or visited my house. Everyone on telecaller says that you will be contacted back within 4 hours and or some technical personal would visit the place. I waited after every calls but neither i been called back nor visited by any company person. I spoke to their senior services person regarding this she also told me that i would be contacted shortly. But still nobody has contacted me.