You Broadband India — not providing gst invoices for b2b

Address:

395003

We have applied for two new connection in the may-19 ending. We have paid the cash amount to the agent of youbroadband but he denied to give receipt of the payment. Moreover i have handed-over my gst certificate to the guy but he has not entered my gst number on the invoice. When i raised ticked to youbroadband customer care they are not able to provide invoice with my gst number. After one month when i called again still they replied same that they will provide in some time. Now issue is that i am not able to claim gst input credit without my gst number on the invoices. The company is very careless to provide better services to their customers.