You Broadband India — Pathetic services

Address:

Gurgaon, Haryana, 122001

Its natural for you broadband to piss off their customers because this is a bull company. My internet net stopped working on friday i complained them they said they will take 8-12 hours, the did not fixed i called them again after more than 16 hours that was urgent because i had to do some work, they said they will six the internet problem till 6pm, and i knew that this is a big lie because at 6pm they stop working and go home so the same thing happened again now on sunday they don't work. Its monday now they my internet still does not work.

Main issue is when you dial local office number[protected], only guard that gate keeper will answer then he will transfer the phone then no body will answer. You may stay on phone for 10minutes but no now will answer the phone and they will disconnect from their side, and if you dare to dial the number again then you know the fate is same, no now will answer you, it will only waste your money and time and will make you freaking mad.

Now other irony is they provide services in shushant lok gurgaon but have no customer support in gurgaon all calls are routed to gujrat call centre. They have[protected], for gujrat, now these people will let you wait for 10 minutes then what they all are going to do is nothing more that raising a complaint and let me explain more, no servicemen will care for that complaint. No one will ever call you to ask for feedback no one cares for anything.

I think i will change my services if you broadband will give me my money back. If not then once i will consume my plan then for sure i wont recommend any one in gurgaon to use their services.

My account details with you broadband is:

Account:
Rkumar_0526

Account name:
Ranjeet kumar

Registered number : [protected]

Contact number:[protected]Gurgaon)