You Broadband India — poor customer service and connectivity

Address:

Pune, Maharashtra, 411043

I have paid 1999rs from you's website for wireless router on 8oct and had requested for cable modem for 100mbps on 13oct. The requests have not been satisfied yet. I have made many calls and they say we are escalating the complaint and tech team will call in next 4 hours but this never happens. I have repeated my problems to customer service a thousand times and i have to repeat everything again.. But the status of requests and complaints is same for a long time.
Talking bout connectivity.. You telecom is the worst. Down time of minimum 8hours atleast thrice a week. This is insanely worst service ever.