You Broadband India — Refund not received

Address:	600085
Website:	www.youbroadband.in

User id 1084873
This is to bring your kind notice regarding my renewal of my account on 29th dec 2015. I had a problem in connecting the broadband from said date (Error 651 is occurring). I have raised a complaint on 30th dec 2015 to the chennai manager ([protected]) there was no proper response from him. Then i called mr. Naveen crm[protected] regarding the issue, he was not able to solve the problem, giving excuses. A month has gone i asked them to deactivate my account and refund the renewal amount and modem charges, he said within 45 days your amount will be refunded. Nearly 105 days had gone no response from them, not even picking the call. I had went twice to they office no senior is ready to speak with me and solve the problem.