You Broadband India — Refund of Amount

Address:

Bangalore, Karnataka

Dear Sir, I have given cancellation of my internet connection, which not serve properly for me. I have paid Rs 3000/- to You broad band india pvt ltd, for a new connection on 15.04.2015. After several follow up with customer care they given connection on 27.04.2015. (12 Days later). But for wi-fi configuration the service officer is asking Rs 300/- addition.I have given a complaint to customer care which is not antedated so far. Even most of the time the connection was not working. (I have the SMS received from You broad band ) Later on May 27 i have shifted my home with in One KM from the address and given a request for shifting. After several follow up with customer care, i have received a call on 02nd of June 2015 that they are not able to give the connection, and i given request for cancellation of my connection. Since i have not used much the plan, i given request for refund of my plan amount. Even after 35 calls to customer care, supervisor, lisen officer Mr.Jagadish (Most of the time he wont pick the call his number [protected]) i have not received the payment so far. There staffs are irresponsible and they are speaking argent manner . Even i given call to Mr.Jagadish today (16.07.2015) and he is saying another 3 months should for re payment. Kindly take up this matter. Regards Ajay [protected]