You Broadband India — router not received

Address:

Vadodara, Gujarat, 390011

I've taken the internet broadband connection from you broadband company. According to the package i've chosen, i should have been provided with a broadband and a router which has not been given until yet. When we started our connection, they promised us to provide within a week but now it's almost 2 months and they haven't provided us with what they have promised. I even called their salesman, branch head and the manager but they are giving us excuses and are now saying that they won't be able to provide us with a router so rather we buy it ourselves which is a complete violation of consumer by giving false promises during the time of selling of the product and then not delivering the service as promised.