You Broadband India — serious complaint

Address:Laxmi prasanna PG services-3, Flat No:107,Aundh , opp NEST PG, Pune, Maharashtra, 411007

Agent asked me to pay money first then we will give the wifi connection, after paying he never answered my call or didn't provide wifi connection. He just answered once and saying # reasons that he cannot come now road is blocked, however there is permission for isp providers due to wfh options in india and though we are able to come and go in the same route for vegetable n milk. He is just avoiding work and not even returning my money neither providing wifi even though i said it is very important and also told on the same day to provide me connection on that day itself as it can be problem from next day.. He said no issues we will make sure for connection... Saying fake promises... All they have is worst customer service and cheating without giving money back. Where all other isp providers are providing connection without any issue. I need my connection immediately as he made me pay for 3 months though i asked for a month. Stupid customer service i have never seen
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Mar 25, 2020
Updated by Sowjanya23
Agent asked me to pay money first then we will give the wifi connection, after paying he never answered my call or didn't provide wifi connection. He just answered once and saying ### reasons that he cannot come now road is blocked, however there is permission for ISP providers due to WFH options in India and though we are able to come and go in the same route for vegetable n milk. He is just avoiding work and not even returning my money neither providing wifi even though I said it is very important and also told on the same day to provide me connection on that day itself as it can be problem from next day .. he said no issues we will make sure for connection... saying fake promises ... all they have is worst customer service and cheating without giving money back. Where all other ISP providers are providing connection without any issue. I need my connection immediately as he made me pay for 3 months though I asked for a month. STUPID customer service I have never seen

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    YOU Broadband India Phone
    +91 89 1337 7212 [Vishakapatnam]
    +91 12 4337 7212 [Gurgaon]
    +91 40 4756 0260 [Pune]
    YOU Broadband India Address
    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
    View all YOU Broadband India contact information