You Broadband India — Service Disturbance

Address:	Bangalore, Karnataka
Website:	youbroadband.in

I have recharged dual plan of You broadband of Rs1674 Plan as per below details, but after recharge only they never provide regular service after one week only connection get lost after contacting to customer care they explained his AT or ENT box got damaged and it will take make more than one week to get replaced, we have waited for that also again replacing this box again we are getting same issue means in 24 hrs mostly they are providing 1-2 hrs service and while contacting to customer care they are never describing the actual issue even though some time they are telling from his end it's working fine it may be issue in our router but while connecting to cable from pc also we are not able to connect. such types of stupidity they are doing. if are asking transfer your call to your supervisor then always they will tell they are busy with some one you will get call in one hrs or tomorrow morning but till now never we got call. For Bangalore Zone his senior details are [protected] surbramaynim.[protected]@youbroadband.co.in but when we are trying to reach them never pick the phone. Due to connection we have lost lot of appointment and business we invested money for other operator also to get connection also. So my request is that if such types of companies are not able to provide good service to their customers then why not government taking action against them and cancelled their licence. Receipt of your Payment Account No. : 1047856 Login ID : ashim_313 Customer Type : Prepaid Customer Status : ACTIVE Payment Information / Transaction ID/ReceiptNo : DCIT[protected] Transaction Date : 23-AUG-15 Paid Amount : Rs:1674/- Payment Mode : Online Payment Type : Online Plan Description : YOU WTF 100 200 GB 1 Month Assuring our best attention and services at all times. Request not to make payment by cash