You Broadband India — Substantial delay in installation of router

Address:Hyderabad, Andhra Pradesh, 500080
Website:www.consumercomplaints.in/new_complaint

I have requested YOU Broadband executive for new broadband connection with WIFI on 27/03/17 and immediately within 15 minutes their Sales Executive came to my place and collected the installation charges (Confirmation No. CC138286 DT: 27/03/17). But till now they have not configured the WIFI after a week (till 03/04/17) despite of repeated calls to them.

Every time when we call them, they assure to send their executive immediately, but even after one week, still the WIFI configuration is not done.

They are more interested in collecting the money rather providing prompt and rapid service to the customer.

Very bad experience to me.

Hence request your intervention to resolve the same on priority.
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Even after continued assurances from You broadband the refund has not been received yet.
ketanpatel5382's reply, Apr 4, 2017
We have to do something to realise them our pain. They are interested only in our money...

I m facing same problem...

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