You Broadband India — Worst customer service. No proper replies from them.Internet don't work for days straight.

Address:	Bangalore, Karnataka
Website:	www.youbroadband.in

My account name is : Incredible technologies Pvt Ltd. Reg Mob -[protected] I have been using you broadband for 4 months now and its the worst ISP i have ever come across. All of its employees including the CEO are big time thug and are running a scam looting thousands of people all across India. I have registered numerous complaints till now with them and not a single one of them have been addressed. Reaching their customer service is the biggest hurdle for a customer. Even if someone manage to reach their customer care, all we get is a pre defined response that we have registered your complaint and we will get a call back within 4-8 hours which no one ever got. Coming to my recent issue. My internet is not working for last 3 days and I have made numerous attempts to reach their customer service. Every single time I get the same response that I will get a call back which as expected I never did. I tried to escalate this which by the way is an achievement in itself if you can get in touch with some so called supervisor. After numerous attempts I Finally reached Mr Ajay, who claimed to be the supervisor, who told me that he will personally look into my issue and it will be resolved by EOD. As expected nothing happened. I got no calls or nothing. Again I called their customer care, which again took half hour just to connect me to Mr ajay, who said He will get my issue resolved within half hour. I had no choice but to trust him. After then I got call from their so called "technician" who didn't knew about anything and was making vague promises. When I asked him to give him a deadline, he just said thank you and cut the phone. I knew their customer service is the worst, but I never thought they could fall this much. Again on day 3, i am trying to reach Mr ajay from morning, but I can't. Customer care executives are telling me he will call me back which I know he wont. I had no other options but to file an complaint against them. Because of their incompetent and pathetic service, my company has suffered enormous loss as we are a tech company and without internet no work can be done. From past 3 days, we have lost 100's of our potential customer's just because of you broadband's pathetic service. I request you to please look into this matter very seriously as you broadband is a scam which is looting people of their hard earned money. I request you please check their Facebook page where more than 1500 customers have given them the worst review.